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Tazmin68
31-07-2013, 06:48 AM
Hi

I am after any advice. I have just bought a Samsung galaxy ace phone and I did ask tesco mobile if it was compatible with my pogo printer and they said yes but although paired it will not print. I keep getting message that printer has rejected the sent picture. I have seen a message saying to download the free pogo app to phone which I have done but that keeps freezing.

jackie 7
31-07-2013, 07:43 AM
Look online at pogo for help.

Bumble Beez
31-07-2013, 08:13 AM
I did have a similar problem when I first got my pogo...all I did was shut everything down, re-pair devices and start again and it worked after that...
I think I would probably try that first and if no luck try phoning the pogo helpline.
Sorry if that doesn't help much tho :(

Sarah x

Tazmin68
31-07-2013, 08:28 AM
I have tried impairing and removing printer and re installing it again still no good. I have just found out that another suggestion is that I install the camera 360 app and use that app to take pictures and print so I am going to try that.
Debbie

Tazmin68
31-07-2013, 11:50 AM
The camera 360 app has done the trick and i can still use my pogo

karen m
31-07-2013, 11:55 AM
Ooo can you tell me how to get camera 360 app please

Tazmin68
31-07-2013, 12:35 PM
You find it on play store which is listed on phone

watgem
31-07-2013, 01:16 PM
thanks tamzin I have just gt that phone, not tried it with my pogo yet, if you do that app can you print off any printer or just the pogo?

Tazmin68
31-07-2013, 01:20 PM
Only tried it with pogo which is what i was worried about as i love my pogo

watgem
31-07-2013, 01:26 PM
ok lovely thanks, sorry I spelled your name wrong too x

candy cat
31-07-2013, 01:42 PM
I have a samsung galaxy 2 and got the pogo app and it works ok