butterfly
20-12-2012, 08:48 PM
I've got a new child starting in jan one day per week - 2.5 yrs old.
Child's been at a non registered 'childminder' since 9 mths and goes one morning per week to local PRE school.
Mum emailed asking for space as other 'cm' is giving up. She visited (at tea time - 30 mins late) and I gave her the tour, showed her my stuff etc. she was fine - is an early years teacher so interested in activities etc.
Anyway after chasing her she said she did want the space but asked quite a few questions about fees - hol fees, paying in advance etc
I then gave her all paperwork. She queried my invoice, asked about hol fees again. Tonight I've had another email querying late fees, how much I'll charge if she's late, asking how flexible the contract is, can she cancel it whenever she wants, can she cancel in July and not pay retainer over summer hols etc. I've answered all her questions but I'm left with a very uneasy feeling.
I don't feel like she trusts me and I'm concerned she's going to be questioning every invoice.
I know she's not used a registered cm before so hasn't done paperwork and proper fees etc but I thought as a teacher she'd know about this stuff. I've never been questioned so much before!
What should I do?
Child's been at a non registered 'childminder' since 9 mths and goes one morning per week to local PRE school.
Mum emailed asking for space as other 'cm' is giving up. She visited (at tea time - 30 mins late) and I gave her the tour, showed her my stuff etc. she was fine - is an early years teacher so interested in activities etc.
Anyway after chasing her she said she did want the space but asked quite a few questions about fees - hol fees, paying in advance etc
I then gave her all paperwork. She queried my invoice, asked about hol fees again. Tonight I've had another email querying late fees, how much I'll charge if she's late, asking how flexible the contract is, can she cancel it whenever she wants, can she cancel in July and not pay retainer over summer hols etc. I've answered all her questions but I'm left with a very uneasy feeling.
I don't feel like she trusts me and I'm concerned she's going to be questioning every invoice.
I know she's not used a registered cm before so hasn't done paperwork and proper fees etc but I thought as a teacher she'd know about this stuff. I've never been questioned so much before!
What should I do?